Last updated: October 1, 2026

This Privacy Policy explains how Federn Fabrik ("we", "us" or "our") may collect, use and protect information when you visit ffsprings.com or contact us through the website.

1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Contact details you provide, including your name, company, email address, telephone number and location.
• Enquiry information, such as product interests, specifications, drawings or other details you choose to share.
• Technical information relating to website use, such as IP address, browser type, device information, pages visited and approximate usage data.

Please avoid sending sensitive personal information unless it is necessary for your enquiry.

2. How We Use Information

We may use the information we receive to respond to enquiries, discuss product requirements, provide requested information, operate and maintain the website, improve its content and security, and comply with applicable legal obligations.

3. Cookies and Similar Technologies

The website may use cookies or similar technologies to support essential functionality and understand website usage. You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

4. Sharing of Information

We do not sell personal information. We may share information with service providers who help us operate the website or support our business, where required by law, or where necessary to protect our rights and website security. We take reasonable steps to ensure appropriate safeguards are used when information is shared.

5. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including business and legal requirements. We use reasonable measures intended to protect information; however, no method of transmission or storage can be guaranteed to be completely secure.

6. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information you have provided. You may also ask us to stop using information for a particular purpose where applicable. We may need to verify your identity before acting on a request.

7. Third-Party Websites

Our website may contain links to external websites. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised update date.

9. Contact Us

If you have questions about this policy or a privacy-related request, please contact us through the contact details provided on our website.